Privacy Policy

Last updated: [Date]

Chaîne des Rôtisseurs, Bailliage de Grande Bretagne (“Chaîne GB”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and look after your personal data when you visit our website at https://www.chaine.co.uk/ (the “Site”), become a member, or interact with us in any way. It also tells you about your rights under the UK General Data Protection Regulation (“UK GDPR”).

1. Who we are

Chaîne des Rôtisseurs, Bailliage de Grande Bretagne, is the UK arm of the international Chaîne des Rôtisseurs association. We operate as a membership and events organisation. For the purposes of UK data protection law, we are the Data Controller of your personal information.

Contact details:
Email: [insert privacy email]
Address: [insert postal address]

2. What data we collect

We may collect and process the following types of personal data:

• Identity and contact details: name, title, postal address, email, phone number.
• Membership information: membership number, level, start and renewal dates, payment history.
• Event data: bookings, dietary requirements (if provided), ticket payments.
• Communications: correspondence by email or via our contact forms.
• Technical data: IP address, browser, operating system, pages viewed, cookies.
• Marketing preferences: your choices about receiving newsletters and invitations.

We do not routinely collect sensitive data, such as health or religious beliefs, unless strictly necessary (e.g. dietary needs for an event) and only with your explicit consent.

3. How we use your data

We will use your personal data to:

• Administer your membership and associated benefits.
• Process payments and renewals.
• Manage and deliver events, including guest lists and catering requirements.
• Respond to your enquiries and provide member support.
• Send you newsletters, invitations, and relevant updates (where you have opted in, or where we are legally allowed).
• Maintain our accounts and records.
• Comply with legal obligations and protect against fraud or misuse.
• Improve our website and monitor its use.

We will only use your personal data for the purposes we collected it for, unless we reasonably need to use it for another compatible purpose.

4. Legal basis for processing

Under UK GDPR, we rely on the following lawful bases:

• Contract – to provide membership services, process payments, and manage event bookings.
• Consent – for sending newsletters and marketing communications (you can withdraw at any time).
• Legitimate interests – to run our organisation efficiently, manage events, and improve services.
• Legal obligation – to comply with tax, financial reporting, or regulatory requirements.

5. Sharing your data

We may share your personal data with:

• Service providers (IT support, website hosting, payment processors, email platforms).
• Event partners (venues or caterers, but only where necessary for your booking).
• Professional advisers (lawyers, accountants, auditors).
• Regulators or authorities if required by law.

We never sell or rent your personal data to third parties.

6. International transfers

If we transfer your personal data outside the UK (for example to service providers based overseas), we will ensure appropriate safeguards are in place such as standard contractual clauses, to keep your data protected.

7. Data retention

We only keep your personal data for as long as it is needed:

• Membership and event records: while you are an active member and for up to 6 years afterwards.
• Financial records: 6 years to comply with HMRC requirements.
• Marketing data: until you opt out or withdraw consent.

When your data is no longer required, it will be securely deleted or anonymised.

8. Your rights

Under UK GDPR, you have rights over your personal data:

• Access – request a copy of the data we hold about you.
• Correction – have inaccurate or incomplete data corrected.
•  Erasure – request we delete your data where there is no good reason to keep it.
• Restriction – limit how we use your data.
• Objection – stop us processing your data for certain purposes, including direct marketing.
• Portability – request transfer of your data to you or another service provider.
• Withdraw consent – where processing is based on your consent.

To exercise any of these rights, please contact us at [insert privacy email].

You also have the right to complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we handle your data. More details at www.ico.org.uk.

9. Cookies

Our Site uses cookies and similar tools to improve user experience, analyse traffic, and deliver relevant content. You can control cookies through your browser settings, though some features may not work if you disable them. For full details, see our Cookie Policy.

10. Security

We have put in place appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, alteration, or disclosure.

However, no system is 100% secure. You are responsible for keeping your login details confidential and alerting us immediately if you suspect misuse.

11. Updates to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “last updated” date. For significant changes, we may also notify you by email.

12. Contact us

If you have any questions about this Privacy Policy, or want to exercise your data protection rights, please contact:

Chaîne des Rôtisseurs, Bailliage de Grande Bretagne
Email: enquiries@chaine.co.uk